AI consulting
AI consulting for small businesses that ships, not slides.
We audit how your team actually works, pick the one or two processes where AI pays for itself, and build a working pilot you can measure — usually within weeks.
Overview
Most small businesses don't need an AI strategy deck. They need to know which three tasks are quietly eating a day a week, and whether software can take them over safely. That's what this engagement answers — with an audit, a roadmap and one automation running in production behind a human review step.
What you get
Deliverables
- 01A workflow audit that maps where your team actually loses hours each week
- 02A prioritised AI roadmap scored by effort, risk and payback
- 03One working pilot — lead qualification, support triage, quoting or reporting
- 04Tool selection across OpenAI, Claude, Gemini, n8n, Make and your existing stack
- 05Data and privacy guardrails so customer information never leaks into a public model
- 06Handover documentation and a live walkthrough so your team can run it without us
How we work
The engagement
Discovery call
45 minutes on how your business actually runs — the tools, the handoffs and the tasks nobody enjoys doing.
Workflow audit
We shadow one or two real processes end to end and quantify the time and error cost of each step.
Roadmap
A short, plain-English document: what to automate first, what to leave alone, and what it takes to get there.
Pilot build
We ship one automation into production behind a human review step, then measure it against the baseline.
Scale or stop
If the numbers hold, we extend to the next workflow. If they don't, we say so — you keep the roadmap either way.
Where it pays off
Common starting points
Lead qualification
Inbound enquiries get enriched, scored and routed within minutes, with a drafted first reply waiting for approval.
Customer support triage
An assistant grounded in your own documentation answers repeat questions and escalates anything unusual.
Quotes and proposals
Structured intake turns into a first-draft quote from your own pricing logic, ready for a human to sign off.
Back-office admin
Invoices, onboarding checklists and CRM hygiene run on schedule instead of on someone's memory.
Reporting
Weekly numbers pulled from your tools and written up as a short summary your team will actually read.
Content operations
Briefs, drafts and repurposing pipelines that keep your marketing consistent without hiring a full team.
Frequently asked
Answers, before you ask.
What does AI consulting for a small business actually involve?
It starts with your workflows, not with a model. We audit how work moves through your business, identify the handful of steps where automation pays back quickly, and then build one of them so you can judge the result on real numbers rather than a slide deck.
We're a team of five. Are we too small for this?
No. Small teams usually see the fastest payback because a single person is carrying several repetitive processes. The smaller the team, the more one well-chosen automation frees up.
How much does it cost?
It depends entirely on scope — the number of workflows, the systems involved and how much data cleanup is needed. We scope your requirements on a discovery call and send a fixed proposal within 24 hours, so there are no open-ended hourly bills.
How long before we see something working?
The audit and roadmap typically take one to two weeks. A first pilot usually reaches production a few weeks after that, depending on how accessible your data and tools are.
Do we need to replace our current tools?
Rarely. Most of what we build sits on top of the CRM, helpdesk and spreadsheets you already use. Replacing a tool is a recommendation of last resort, not a starting assumption.
Is our customer data safe?
We set data boundaries before anything is built: what may leave your systems, which providers are permitted, what gets redacted and what is retained. Sensitive workflows can run against providers with no-training guarantees or self-hosted components.
Related reading
Ready when you are
Find out what AI can actually do for your business.
Tell us how your team works today. We reply within 24 hours.